Comments on: Customer service nightmare http://www.robmansfield.net/2007/07/26/customer-service-nightmare/ Life's a bit like this - my musings on the world Wed, 07 Jan 2009 02:01:04 +0000 http://wordpress.org/?v=2.2.1 By: admin http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-9 admin Fri, 27 Jul 2007 11:56:55 +0000 http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-9 Thanks for all your comments. I think we knew what we were letting ourselves in for, before we went, but there were extenuating circumstances. I have actually made my feelings known about their service via their website and pointed them in the direction of this blog. Whether I get any sort of response will be interesting, but suffice to say, I shall publish anything they say to me! Thanks for all your comments. I think we knew what we were letting ourselves in for, before we went, but there were extenuating circumstances.

I have actually made my feelings known about their service via their website and pointed them in the direction of this blog. Whether I get any sort of response will be interesting, but suffice to say, I shall publish anything they say to me!

]]> By: Nikki http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-8 Nikki Thu, 26 Jul 2007 15:35:52 +0000 http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-8 Rob I'd rather eat from the bin than eat at a Little Chef. The food is guaranteed to be of the most appalling quality... the staff of the most bitter disposition. Always wait and find a non-chain place instead. Rob
I’d rather eat from the bin than eat at a Little Chef. The food is guaranteed to be of the most appalling quality… the staff of the most bitter disposition. Always wait and find a non-chain place instead.

]]> By: Clair http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-7 Clair Thu, 26 Jul 2007 15:23:57 +0000 http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-7 I find a letter to the MD of the company works like a charm in general. I'd ask for my money back at least. And if the staff hate their jobs so much, get some qualifications and go and work somewhere else. They obviously haven't twigged that if they were nice to people, they'd earn more tips! I find a letter to the MD of the company works like a charm in general. I’d ask for my money back at least.

And if the staff hate their jobs so much, get some qualifications and go and work somewhere else. They obviously haven’t twigged that if they were nice to people, they’d earn more tips!

]]> By: Ollie http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-6 Ollie Thu, 26 Jul 2007 13:37:34 +0000 http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-6 I think your opening comment says it all..... I think your opening comment says it all…..

]]> By: Richard John http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-5 Richard John Thu, 26 Jul 2007 12:34:12 +0000 http://www.robmansfield.net/2007/07/26/customer-service-nightmare/#comment-5 Rob, The last time I went to Little Chef (and it will be the last time), I made the mistake of staying. The food was horrendous and their "new! lower priced coffee" was horrible. This place actually thinks they can charge £1.79 for instant coffee!! They're insane. Glad I'm not the only one who's had even experiences with this chain that just needs to die. Rob,

The last time I went to Little Chef (and it will be the last time), I made the mistake of staying. The food was horrendous and their “new! lower priced coffee” was horrible. This place actually thinks they can charge £1.79 for instant coffee!! They’re insane.

Glad I’m not the only one who’s had even experiences with this chain that just needs to die.

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