Charity vs ethics: you decide

ux-salon-dark-patterns-3-638Ever heard of “dark patterns”? The term was coined – as you can see from the photo above – by Harry Brignull and is used to describe ‘naughty things’ companies do to try and trick you into doing something you don’t necessarily want to.

As companies try ever harder to make money and get more out of people, these dark patterns are becoming ever more common.

So where’s the link to charity, I hear you cry? Well, last night I spotted this tweet:

The crux of the issue is that a £1 discretionary donation was added to the final bill by default, thus making it less likely that it would be removed.

The restaurant concerned – a very good Indian one in Brighton – was very contrite, but rightly pointed out that the £1 charity discretion was clearly advertised and would have been happily removed. Continue reading

Technology and ageing: Beyond the Screen

image

On Thursday evening, I went to a fascinating event at Digital Catapult Brighton called Tech Beyond the Screen: Positive Ageing.

It was to stimulate debate and discussion about how we can use technology in the social care sector to improve both older people’s lives, but also those who do the caring.

The care industry is a hugely underfunded area. People who work as carers either in a care home or visiting older people in their own homes don’t do it for the money: as Eric Kihlstrom from KareInn pointed out, you could get more money flipping burgers at McDonald’s or stacking shelves ar Asda. Continue reading