So we went to buy some stuff from Mothercare this weekend for the new baby. Fortunately we knew what we wanted. because that way we didn’t have to deal with the nightmare that is… WEEKEND SALES STAFF!
Now I understand that when you’re at school or college that you need to earn some extra cash. Goodness knows I spent enough years toiling away at the Garden Centre to realise that. And working at somewhere like Mothercare is as good a place as any. A lot of the customers in there are usually happy – especially if they’re expectant mothers and fathers.
And what’s important is knowledge and availability – something that seemed distinctly lacking. Never anyone to talk to, never anyone who knew what they were doing and generally, everything was all over the place.
And the thing is, I’ve noticed over the years that staffing abilities at weekends in stores is generally appalling. I’m not going to diss all younger workers, because often they’re some of the best. It’s the ones who clearly have absolutely no idea, and utter lack of wherewithal and inability to know the products they’re selling or the job they’re clearly being paid to do. Perhaps, they’re so pissed off at the weekly wage, they’ve decided to go on strike while at work. Or maybe the Union Of Bored Saturday Workers orders their members to do as little as possible to uphold the reputation.